Regional Water Corporation in Houston, TX Closed now

Reviews about Regional Water Corporation

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  April 11, 2020, by Kat R
  ABSOLUTELY the worse customer service I have experienced IN MY LIFE. Do yourself a favor and try and talk to anyone else other than Natalie or Gracie. I CAN'T believe the statement "I don't know what you want me to do about it" was even made. Incompetence was clearly shown here. If I could switch water companies, I would.
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  March 31, 2019, by Kenneth Lawrence
  Moved into my new home and visited with them the day of to pay and setup new service. Receptionist was very friendly and took care of me. We discussed how there was a transfer of service and to not turn off my water. I went back home and there was a utility worker preparing to disconnect my water. Talked with him and showed my paperwork and he understood. He called his dispatch and they were extremely unhelpful and told them that he had to disconnect since the paperwork said so even though my paperwork and payment were all in. I called in the next day to verify the new work order was in to reconnect and they could not find my paperwork or deposit. After a while they eventually figured out and found the paper, I think. They said work order is in and that I should have water by 5 pm today... I will admit I am skeptical. I have a very bad first impression of this company and their handling of simple business. I hope future interactions and service will not be the same.
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  January 25, 2019, by Meagan Griswold
  By far the worst experience I have ever encountered. These people are rude, uncaring and extremely incompetent. Long story short, I have made several calls and never do they make notes, return calls or record any information to refer back to. They make promises to handle business and don't, day after day. Charee the supervisor of district 16, and her recruits under her are the WORST people to have to deal with. I have been laughed at, hung up on and taunted by these terrible creatures. I hope for their own good they are able to get it together. This place is a joke. If you have any other choice I strongly urge you to make a wise decision and leave Regional Water Corp. out of it.