M&D Supply Inc. - Ace Hardware in Houston, TX Closed now

Reviews about M&D Supply Inc. - Ace Hardware

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  August 03, 2020, by Carol Wallen
  I just went to the store on Bay Area and was treated rudely by not only a cashier but by the assistant manager. The store is under construction; therefore, some chaos is understandable and even items incorrectly priced. The problem came when I asked about the pricing and wasn't even acknowledged...instead the cashier just kept ringing up the other items. When I asked her to check the price, she spoke into her mouthpiece and completely ignored me. She was just rude! It was as if I was inconveniencing her. She never one time actually spoke to us. The assistant manager was behind the counter and came over and stated we have signs everywhere stating we are under construction, so the pricing may be wrong. I said I understand; I had asked for the price to be confirmed. Without checking, she said "that is the price." We left the store without a purchase. I called to speak with the Manager the assistant manager, Jess, got on the phone. She talked over me and would not even let me explain what I was frustrated about. Still waiting to hear from the manager. This is sad as this store has been around a long time and a local favorite of ours. I hear it's under new management; I hope this ends well. If not, a long-time customer has just been lost.