Kohl's Katy in Houston, TX Closed now

Reviews about Kohl's Katy

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  May 18, 2020, by Farzeen Sk
  I love shopping at Kohl's but was my first and last time ever coming to this location! I have a 3 month old baby so very convenient for me to shop at a kohls where I can find stuff for myself, baby and the home. That being said me and husband ans baby came with a happy mood for shopping, unfortunatly baby had a little diaper leak so went to restroom to change her up- I usually always have an extra bags with me to put dirty clothes in but had ran out so asked husband to get me a bag. He goes to cashier to ask they inform him store policy no bag without purchase. He lets the cashier know we will be purchasing but just need one now for the baby, he said wasn't upto him and brings manager. Manager states it's store policy even having said we will be purchasing. Anyways he had to end up purchasing a chololate bar on spot to bring me a platic bag for the baby dirty clothes. This was by far veryyy dissappointing- understand their are policies but as manager can show leniency especially as we were going to be purchasing our shopping anyways! Needless to say very poor customer service, wasn't expecting such from such a big departmental store! Really should consider what type of managers are being hired. Honestly a bag wasn't a big deal it was the inconvenience. A little customer service would have gone a long way. Never shopping at this location got a sour taste for Kohls now.
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  July 02, 2019, by Gurmeet Grewal
  I'm 100% satisfies with everything, great deals good stuff ,welcoming staff members excellent service and they are helpful, it's my first time to shopping there I enjoy .they need to hire more workers like the lady working on register her name is Dena she's so helpful and treating the customer with passion.