Handy Andy in Houston, TX Closed now

Reviews about Handy Andy

• ★ ☆ ☆ ☆ ☆

  August 27, 2019, by Kevin P. McGrath
  I would give fewer stars if I could. Did a horrible job binding my carpet, gave it back to me crooked and messed up. When we complained they said it wasn't their fault and was rude and disrespectful. Do not trust this company, their horrible customer service, or complete contempt for their customers. Will be reporting them to the BBB. Update: Business gave me two options to resolve the issue, both of which were not acceptable and threatened me with a lawsuit for the bad review. First option they said they would refund the money but keep our carpet. That is like taking your car to the mechanic, having them screw up on a repair, and then telling you for a refund to happen they get to keep your car. WRONG! The carpet they screwed up was ours to begin with and our property. Second option they gave us was to fix it, but said we would have to drive to and work with a third party to correct the mistake. WRONG! I have never been treated this badly by a business ever. Decided to take the ruined carpet back and dispute the charge with my credit card company. Final Update: Credit card company sided with me and gave me a full refund.