Dixie Hardware in Houston, TX Open now

Reviews about Dixie Hardware

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  June 01, 2020, by Sapphie Gonzalez
  I WILL NEVER SHOP at DIXIE Hardware on OST again!!!! These people are rude and so unprofessional. I’m a business owner that’s been buying material from Dixie for over 20 years, but NOT anymore. My most recent incident, occurred when I purchased a shower set that came out defective. Dixie would not give me another unit, nor give me a refund. I even asked for store credit, but they refused. The skinny Hispanic lady and the younger black guy were extremely rude and unprofessional. I spoke with a man who claimed to be the owner over the phone and he was just as rude. I was told that once I buy it, its mine. I’ve tried explaining that it was defective, but they didn’t care!!! I will be contacting the BBB and file a complaint. How sad, they lost my business…