Baten's Auto Trim and Upholstery in Houston, TX Closed now

Reviews about Baten's Auto Trim and Upholstery

• ★ ★ ★ ☆ ☆

  November 15, 2019, by Candice Andino
  I went here and they told me come back 3 days later to get my seat in my car fixed. Well it's been 2 weeks and I've made phone calls and left messages and no answer . So I drive over there which is a ways away from me , to see what's the hold up considering I've left a deposit. So he gives me some excuse and says he'll call me after the weekend. Well that came and went and still nothing. Not one time have I gotten a call to say sorry for the hold up or anything. I'm going by this weekend and hoping I can get my deposit back. This is ridiculous. Imagine how long it will take to get the seat done when he said it'll take a whole day. It might take a whole month , if it's taking this long to "order" the material. Update: So I'm updating my review after getting my car back. It may have been inconvenient and a long wait to get it done BUT he did a great job and I'm happy with the outcome . So I may not give a 5 star but I'll up the rating due to the good job that was done. Business owners just need to remember that customer service is very important and if I had been updated on what was going on with my material, I would have totally understood .